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Trust and Securities

Securing Your Peace of Mind: Our Commitment to World-Class Security Standards

At AppTegral, we take security seriously – it is not just a policy, but a promise. In a world where information is the most valuable asset, we are steadfast in our commitment to safeguarding your data and our infrastructural integrity with unmatched precision and dedication. We are proud to outline our approach to security, a tapestry of stringent policies and procedures that are not just in line with, but often exceed global standards. Allow us to guide you through the multilayered security framework that makes Tegral, our flagship field service management application, a fortress of reliability and trust.


Elevating Security: Our Core Principles


1- Software and IP Rights Compliance Policy

We uphold a gold standard in intellectual property and software rights management, ensuring lawful and ethical utilization of software assets, and pioneering innovation with a sense of integrity and respect for intellectual property rights.

2- Patch and Version Management Policy

Our systematic approach to patches and upgrades mirrors our commitment to best practices, promising optimal service delivery and resilient protection against vulnerabilities.

3- High Privilege App Access Policy

Our robust framework for high privilege access management underscores our undivided attention to data security and operational integrity, providing a secure haven for your data.

4- Physical and Environmental Security Policy

We are vigilant in safeguarding both our physical and digital domains, with proactive measures that protect against potential threats, guaranteeing a robust security environment.

5- SOC 2 Type II Report

A testament to our adherence to high standards, the SOC 2 Type II report reflects our commitment to security, availability, processing integrity, confidentiality, and privacy of customer data.

6- Anonymization and Test Data Policy

At AppTegral, we take a staunch stance on safeguarding customer data even during testing phases. We strictly adhere to a policy where customer data is never used in any of our testing environments. Instead, we employ simulated data, created to mirror real-world scenarios without compromising on privacy and security. This approach not only protects our customers but also fosters a development environment that is responsible and aligned with the best practices of data privacy and protection throughout all operational phases.

7- Data Retention and Deletion Policy


We prioritize ethical data lifecycle management, with processes that balance data retention needs against our obligation to dispose of outdated or irrelevant information.

8- IT Security Testing Policy

Our proactive approach in identifying and mitigating vulnerabilities reinforces the digital safety net that protects AppTegral and its valued clients.

9- Backup and Recovery Test Policy

At AppTegral, we prioritize the security and integrity of our services through a robust backup and recovery test policy. This policy outlines our commitment to safeguarding vital business data and ensuring uninterrupted service availability, even in the face of unforeseen disruptions. Our strategy includes regular data backups and efficient recovery procedures, routinely tested to guarantee quick restoration of services with minimal downtime. This steadfast approach underscores our commitment to delivering seamless, reliable services to our world-class clientele. By adhering to this policy, we cement our role as a trusted industry leader, upholding the highest standards of data protection and operational resilience.

10- Software Usage and Installation Policy

We cultivate responsible software use within our organization, establishing guidelines that guard against cyber threats and safeguard company data.

11- Privacy & Data Protection Policies

Our dedication to privacy and data protection is unwavering, fostering a culture of transparency and respect for personal data that builds and maintains trust with all stakeholders.

Additional Commitments

To further bolster our commitment to world-class security standards, we continuously invest in cutting-edge technologies and expertise, engaging in:

1- Cybersecurity Awareness Training

At AppTegral, we foster a culture of security awareness. Our team undergoes regular training, staying ahead of emerging threats and reinforcing a security-first mindset across all operations.

2- Incident Response Plan

We are ever-prepared for the unexpected. Our incident response plan ensures rapid and coordinated actions in the unlikely event of a security breach, minimizing impact and safeguarding client trust.

3- Global Compliance & Cooperation

We actively collaborate with global organizations and adhere to international standards, continually evolving our practices to meet and exceed the dynamic landscape of global compliance requirements.

4- Community Engagement & Education

We believe in giving back to the community by engaging in educational initiatives, sharing knowledge and expertise to foster a safer, more secure digital ecosystem globally.


Inquiries & Full Documentation

For further insights or to request full documentation of our policies, please feel free to contact us via email. We remain at your disposal, ready to affirm your confidence in our world-class security protocols.

Together, in partnership with AppTegral, let's forge a future where technology meets trust, innovation meets integrity, and where every interaction is secure, reliable, and exceptional.

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